Privacy Policy

1. Information We Collect

Information You Provide to Us

When you create an account and use Revel, you may provide us with:

• Account Information: Your name, email address, phone number, profile photo, and date of birth
• Event Information: Details about events you create or join, including descriptions, locations, dates, and photos
• Communication Data: Messages you send through our platform and content you post
• Payment Information: When you purchase premium features or event tickets (processed securely by our payment partners)
• Support Communications: Information you provide when contacting customer support

Information We Collect Automatically

When you use our app, we automatically collect certain information:

Data Type	What We Collect	Purpose
Device Information	Device model, operating system, unique identifiers	App functionality and security
Usage Data	How you interact with the app, features used, time spent	Improve user experience
Location Data	Approximate location (with your permission)	Show relevant nearby events
Log Data	IP address, access times, error logs	Security and troubleshooting

Information from Third Parties

We may receive information about you from:

• Social Media: If you connect your social media accounts (with your permission)
• Other Users: When they invite you to events or tag you in content
• Event Partners: Information about events from partner organizations

2. How We Use Your Information

We use your information to:

Personalization and Recommendations

• Show you events that match your interests
• Suggest friends and connections
• Customize your app experience
• Send relevant notifications (with your permission)

Safety and Security

• Verify user identities and prevent fraud
• Detect and prevent harmful or illegal activity
• Enforce our Terms of Service
• Protect the rights and safety of our users

Business Operations

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Conduct research and analytics
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

Under the EU General Data Protection Regulation, we process your personal data based on:

• Contract Performance: To provide the Revel service as outlined in our Terms of Service
• Legitimate Interests: To improve our services, ensure security, and operate our business
• Consent: For optional features like marketing communications or location tracking
• Legal Obligation: To comply with applicable laws and regulations

You have the right to withdraw consent at any time where we rely on consent for processing.

4. How We Share Your Information

We don't sell your personal information to third parties. We may share your information in these specific circumstances:

With Other Users

• Your public profile information (name, photo) when you join events
• Event details you create or participate in
• Messages and content you choose to share

With Service Providers

• Cloud hosting and data storage providers
• Payment processing companies
• Analytics and customer support tools
• Marketing and communication platforms (with your consent)

For Legal and Safety Reasons

• To comply with legal requirements or court orders
• To protect the rights, property, or safety of Revel, our users, or others
• To investigate potential violations of our Terms of Service

Business Transfers

If Revel is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you of any such changes.

5. Data Security

We implement robust security measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict limitations on who can access your data within our organization
• Regular Audits: Security assessments and penetration testing
• Secure Infrastructure: We use enterprise-grade cloud providers with SOC 2 compliance
• Data Minimization: We only collect and retain data that's necessary for our services

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

EU/UK Residents (GDPR/UK GDPR)

• Access: Request a copy of the personal data we hold about you
• Rectification: Correct any inaccurate or incomplete information
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your data in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Revoke consent for specific processing activities

California Residents (CCPA)

• Know what personal information we collect and how it's used
• Request deletion of your personal information
• Opt-out of the sale of personal information (we don't sell your data)
• Non-discrimination for exercising your privacy rights

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected]. We'll respond within 30 days and may need to verify your identity before processing your request.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Account Data: Until you delete your account, plus up to 90 days for backup systems
• Event Data: For 2 years after an event concludes, or until you delete it
• Messages: Until deleted by you or the recipient
• Analytics Data: Aggregated and anonymized data may be retained indefinitely
• Legal Obligations: Some data may be retained longer to comply with legal requirements

When you delete your account, we'll permanently delete your personal information within 90 days, except where retention is required by law.

8. International Data Transfers

Revel operates globally, and your information may be processed in countries other than where you live. We ensure adequate protection through:

• Adequacy Decisions: Transferring data to countries with adequate protection as determined by the European Commission
• Standard Contractual Clauses: Using EU-approved contractual terms with service providers
• Data Processing Agreements: Ensuring all partners meet our privacy and security standards

9. Children's Privacy

Revel is designed for users aged 16 and older. We don't knowingly collect personal information from children under 16. If we discover we have collected information from a child under 16, we'll delete it immediately.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

10. Third-Party Services

Revel integrates with various third-party services to enhance your experience:

• Social Media Platforms: For account creation and content sharing (with your permission)
• Payment Processors: For secure payment processing
• Analytics Services: To understand app usage and improve our services
• Map Services: For location-based features

These services have their own privacy policies, which we encourage you to read. We're not responsible for the privacy practices of third-party services.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we'll:

• Notify you via email or in-app notification at least 30 days in advance
• Update the "Effective Date" at the top of this policy
• Provide a summary of key changes

Your continued use of Revel after the updated policy takes effect constitutes acceptance of the changes.